Welcome new students, faculty, and staff! If you're having trouble accessing your BMCC email, Moodle, Student Records, etc. you can submit a ticket at https://baymillscommunitycollege.mojohelpdesk.com/. Please be sure to include a currently active external email address of yours (or phone number where you can be reached), like gmail, yahoo, hotmail, and so on. After submitting a ticket using the form, if you're not seeing a reply in your inbox, be sure to check your spam or junk folder for a reply. You can call IT to check on your ticket status by calling (906) 248-3354, toll free: (866) 967-2622 (BMCC) and ask for the Information Technology or IT department.
Information Technology offers the following services:
All students and employees have access to the Microsoft 365 suite of online and downloadable applications. Services included are:
Similar to GSuite, a Microsoft 365 account is automatically created for a student shortly after they are accepted to BMCC. The login steps will also be very similar. Use the following steps to access Microsoft 365:
Once you’ve logged into Microsoft 365, you will now have access to all of the applications listed above, and more. Unlike GSuite, you are not automatically prompted to change your password, however, it is still a good idea to do so. This process is just as straight forward. The steps to do so as are follows:
Once you are logged in (you should be able to see your email inbox at this point) navigate to https://empowerweb.bmcc.edu/fusebox.cfm and click the "BMCC Email Account" button at the top of the page, as shown below:
Then search for "EmpowerWeb" (shown below)
Click on either the icon or text for EmpowerWeb.
Need some IT Assistance?
Hours: Monday through Friday 08:00 to 16:30 excluding holidays (see the Academic Calendar)
You can fill out the IT ticket form below and the first available IT staff member will reach out to you. If the issue is about your BMCC Email Account please include your first and last name, an external email/phone where we can contact you, and your full 7-digit student ID number you have on file with us through student records (EmpowerWeb), and we will be happy to assist you; we may need to ask some verification questions before making any changes to your account. You may also call 906-248-3354 and ask for Information Technology.
Please note: this form is optimized for desktop browser use and is not designed for mobile devices.