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Welcome new students, faculty, and staff! If you're having trouble accessing your BMCC email, Moodle, Student Records, etc. you can submit a ticket at Please be sure to include a currently active external email address of yours (or phone number where you can be reached), like Gmail, Yahoo, Hotmail, and so on. After submitting a ticket using the form, if you're not seeing a reply in your inbox, be sure to check your spam or junk folder for a reply. You can call IT to check on your ticket status by calling (906) 248-3354, toll free: (866) 967-2622 (BMCC) and ask for the Information Technology or IT department.

When does my online class begin and end?

When does my online class begin and end?

Please refer to the Academic calendar for specific semester dates.  Most online classes are offered for 15 weeks in an asynchronous format, meaning you log into class each week at a time that is convenient for you unless otherwise stated by your instructor. That does not mean, however, that frequent and consistent access to the online class is not required, in fact, we strongly encourage it. Online classes may also meet online at scheduled times for chat sessions; this will be determined by the instructor in each course. Refer to the course syllabus for any scheduled live meeting times or specific early deadlines. All online classes follow the Eastern Standard Time zone (EST) for defining the start and end of a week within the online term, any synchronous meeting times, drop and withdrawal deadline times and assignment and exam submission times.