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Welcome new students, faculty, and staff! If you're having trouble accessing your BMCC email, Moodle, Student Records, etc. you can submit a ticket at support.bmcc.edu. Please be sure to include a currently active external email address of yours (or phone number where you can be reached), like Gmail, Yahoo, Hotmail, and so on. After submitting a ticket using the form, if you're not seeing a reply in your inbox, be sure to check your spam or junk folder for a reply. You can call IT to check on your ticket status by calling (906) 248-3354, toll free: (866) 967-2622 (BMCC) and ask for the Information Technology or IT department.

Staff Resources

Staff Resources

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BambooHR

https://bmcc.bamboohr.com/home/

Welcome to BambooHR
Let's get started!

Log-In & Time Off Request Instructions
https://youtu.be/ZykpeUu-SyI

Full Calendar View
https://youtu.be/AyQ2bj5rXrU

Signing forms and documents in BambooHR 
https://youtu.be/QMIgWX2KCUY

Entering Professional Development
https://youtu.be/IVp3kivduhU

Approving Time Off Requests (Supervisors)
https://youtu.be/-R6gIPub4hc

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Browser Fixes

Clear your cache: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

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Other Forms

Incident Report Form

Request for Course Waiver or Substitution Form

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Phones

Voicemail Info:

1. Call 906-248-9850

2. Type in your full work number followed by the # key:

    Example: 9062488407# (this is mine)

3. Type in your voicemail password followed by the # key

    Example: 1234# (that is not my password)

4. Use your voicemail as you normally would.

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Teams

Call forwarding to Teams

https://youtu.be/BEMmXuh-HX0

https://support.microsoft.com/en-us/office/call-a-phone-number-from-teams-20d24ace-2851-4c29-8441-30dd2a5cf078#ID0EAABAAA=Desktop

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Windows

How to install Windows 365 for Students and Staff How to Install Windows 365 and Microsoft Teams

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YouTube

Verify Account

A key thing to note is you really need to verify your account for videos longer than 15 minutes. Go to https://www.youtube.com/verify to make sure your account is verified.

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Zoom

How to Start a Zoom meeting and how to invite your students with your Empower Roster

Zoom to Youtube upload 

Instructions:https://www.youtube.com/watch?v=-Z5C8919nEY

Zoom Settings

Here is a large step-by-step pdf (made from PowerPoint) document containing examples of using the bottom row of commands in Zoom Meetings , starting from left to right.  The second slide contains an index you can use to fast-forward to a particular topic.  There are tips in there to help with "ZoomBombers", in case you come across one.  

https://drive.google.com/file/d/1tA89R-ojN31fCTsl6ibqh33u--SdHYTP/view?usp=sharing

Remember, don't share your meeting links on social media, or you may meet this guy:  https://www.youtube.com/watch?v=Lj0OxDHumfo

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