Welcome to Student Services

Bay Mills Community College provides a number of student services designed to assist students in succeeding in a college environment. The student support services staff is available to assist students in achieving their academic goals and personal/cultural development.

The Student Support Services has access to a number of programs and agencies, which can assist students attending BMCC. The following is a list of some of the services, activities, and referrals available:

BMCC Student Support Services Staff

Debra Wilson

Dean of Student Services
Tutor Coordinator
Phone: 906-248-8442
Office: Learning Center

Kelly Bedell

Student Support Services Specialist
Student Disabilities Coordinator
Phone: 906-248-8432
Office: Room 124, Administration Building

Heather Church

Learning Center Assistant
Phone: 906-248-8456
Office: Learning Center

Student Handbook

The Student Handbook is intended to provide Bay Mills Community College students with the information and policies and procedures they should be aware of while attending BMCC. It should be kept handy and referred to whenever you have a question during your time with us. To read the Student Handbook click on the following link: BMCC Student Handbook.pdf


Disability Student Services

The college adheres to the standards and guidelines set forth in the Americans with Disabilities Act. Students with documented disabilities must contact Kelly Bedell, Student Disabilities Coordinator, to receive assistance and accommodations. In addition, BMCC contracts with Michigan Rehabilitation Services to provide a broader range of services. The campus is also barrier free with accessible entrances and exits. Handicap accessible parking is available and clearly identified. 


Tutoring Services

Tutoring services are FREE and provided by peer and professional tutors. Students are encouraged to use the Learning Center to develop their skills in areas such as reading, writing, grammar, vocabulary development, and basic math. To learn more about the BMCC Learning Center, click on following link: BMCC Learning Center.


Student Success Workshops

The Student Success Workshops are FREE short workshops focused on helping students to be successful in the classroom as well as outside the classroom. If you would like more information on the workshops offered on campus, please stop by the Learning Center. 


BMCC Student Laptop and Calculator Lending Program

On-campus students now have the opportunity to check-out a laptop computer or a TI-30 or TI-83/84 scientific calculator. For information on how to check-out a laptop or a calculator, please see Kelly Bedell, Student Support Services Specialist, in room 124, in the Administration Building. If Kelly is not available, please see a staff member in the Learning Center. 


College Social Activities and Organizations

Extra-curricular activities are an integral part of student life at Bay Mills Community College. The college encourages students to participate in all activities and clubs sponsored by the Student Council and Student Services personnel. To learn more about student activities and clubs, please see Debra Wilson, Dean of Student Services. 


Student Code of Conduct

Bay Mills Community College promotes the integration of traditional Native American values in all educational programs. The seven (7) sacred traditional teachings charge us with seeking the virtues of wisdom, love, respect, bravery, honesty, humility, and truth. In keeping with this spirit, students are expected to behave as mature individuals and to conduct themselves in a manner which is credit to their parents, the college, and their community. 


Student Dispute Resolution Procedures

Students who feel they have been treated unfairly or who have complaints against a faculty or staff member have the opportunity to address the situation by following a two-stage dispute resolution procedure. To read the Student Dispute Resolution Procedures, please see the Student Handbook.


Student Grade Appeals: BMCC Procedure

Students who wish to challenge a faculty grading decision should follow BMCC's four-step grade appeals procedure. To read the Student Grade Appeals, please see the Student Handbook. 

Referral Services

Bay Mills Indian Community Behavioral Health Services

Phone: 906-248-8300

The Sault Ste. Marie Tribe of Chippewa Indians Behavioral Health Services

Sault Ste. Marie Office

Phone: 906-635-6075
Toll Free: 800-726-9105

St. Ignace Office

Phone: 906-643-8689
Toll Free: 877-256-0135

Hiawatha Behavioral Health 

Chippewa Office

Phone: 906-632-2805

Mackinac Office

Phone: 906-643-8616

24 Hour Crisis Line

Toll Free: 800-839-9443

TTY - Call Collect: 906-632-5539

website: http://www.hbhcmh.org/index.html


Frequently Asked Questions (FAQ's)

Question: Where can I go for tutoring?

Answer: The Learning Center, which is located right next to the Soo Coop Credit Union, is your one place stop for tutoring.

Question: Is there more than just math and English tutors?

Answer: Yes. If you are in need of a tutor in any other subjects, please see Deb Wilson, Dean of Student Services, in the Learning Center, and she will set you up with a tutor that matches your needs.

Question: How do I withdraw from a class?

Answer: Course withdrawal is official only upon completion of the Course Withdrawal Form. Non-attendance does not constitute withdrawal. No withdrawal will be processed based upon a phone call. To properly withdraw from your courses requires completion and signing of the Course Withdrawal Form. Students officially withdrawing from a course after the first ten days of the semester will have their permanent record marked with a "W" for withdrawal.

Question: How do I withdraw from college?

Answer: Students discontinuing their studies at BMCC during the academic year must complete the official Withdrawal Form. Students leaving college without completing the withdrawal form will receive a grade of "F" for all courses. NOTE: Withdrawal from college, after receiving federal financial aid funding, will result in the student financial aid being recalculated, and the student may have to return any unearned aid.

Question: Who do I talk to about disability services?

Answer: Kelly Bedell is the Disability Coordinator for Bay Mills Community College. She is located in the Administration Building, Room 124, and her phone number is 906-248-8432.

Question: Where can I get a test proctored?

Answer: Proctoring services are available at the Learning Center.

Question: Do I need to schedule to have my test proctored?

Answer: Yes, in order to have your test proctored, you will need to schedule for an appointment. Heather Church, Learning Center Assistant, is available to schedule appointments either in person, email, or by phone. Her phone number is 906-248-8456; email: hchurch@bmcc.edu

Question: Where can I go to get information on referral services?

Answer: Please see any Student Support Services staff for information on referral services or go to the BMCC website by clicking on the following link: (still need to add link)

Question: Who should I call when I have to miss class?

Answer: If you need to miss class, please refer to your class syllabus for your instructor’s contact information and contact the instructor right away.

Question: Where do I get my textbooks from?

Answer: BMCC has an agreement with Advanced Office Technologies (AOT) to provide textbooks to our on-campus and online students; however, students may purchase their books from any source available. It is the responsibility of the student to ensure he/she has ordered correct textbooks from a reliable source and that the textbooks arrive in time to start their classes. You can view our textbook listings for on-campus and online by clicking on the follow link:  http://www.bmcc.edu/student-services/bookstore/pages/default.aspx

AOT is located near the ball field at 12061 W. Lakeshore Drive. They are open Monday through Friday, 8:00 a.m. to 5:00 p.m. and Saturday from 8:00 a.m. to 4:00 p.m. If you are an online student and need to order books, please email your textbook order to aotbookstore@gmail.com. If you have any questions, please call 906-248-8180.

Question: What is the attendance policy?

Answer: Attendance and class participation are extremely helpful in developing a thorough understanding of course material. The BMCC Board of Regents has set a base attendance policy of 70% attendance, which is required in order to receive a grade of “C” or better in the respective course. Individual instructors, with the approval of the Department Chair, may set a course’s attendance policy higher to reflect the requirements of the individual course and discipline of study.

Question: What does an “I” mean on my transcript?

Answer: “I” (Incomplete): Students are responsible for completing the requirements of courses in which they are enrolled by the end of the semester. Grades of incomplete will only be given when the student has completed seventy percent (70%) of the course requirements with a passing grade, and when in the opinion of the instructor, the student has a valid excuse for not completing on time and there is reasonable probability the work can be completed in the extension time. If the student does not complete the course requirements by the end of the extension granted (no later than five weeks after the semester ends), the grade earned up to that date will be recorded. An incomplete grade may affect your financial aid, and you are advised to discuss the matter with the Financial Aid Office.

Question: What extra-curricular activities does the college offer?

Answer: Extra-curricular activities are an integral part of student life at Bay Mills Community College. The college encourages students to participate in all activities and clubs sponsored by the Student Council and Student Services personnel. To learn more about student activities and clubs, please see Deb Wilson, Dean of Student Services.

Question: Where do I go to get my BMCC student ID card?

Answer: Please, see Robin Bedell, Network Manager, located in the Administration Building in Room 112 to get your BMCC student ID card.

Question: Do I need to sign in at the Learning Center?

Answer: Yes, the staff at the Learning Center uses the log in information for reports. It is very important for us to track how the center is used. The log in computer is located right next to the Learning Center Assistant’s desk, and she is available to assist you in logging in.

Question: If I need to speak with an instructor after class hours, how do I find them?

Answer: Take a look at your class syllabus. It will have information on how to contact your instructor by email or phone. There will also be information regarding your instructor’s office hours and location.

Question: How do I get in to see my academic advisor?

Answer: If you know who your academic advisor is, you can ask any staff member and they can direct you to your advisor’s office. If you do not know who your academic advisor is, see anyone in Student Services, and they can help you.